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Refund Policy

Last updated: January 6, 2026

1. Our Guarantee

When you purchase AI Protocol, you benefit from a 60-day money-back guarantee. If the product does not meet your expectations, you can request a full refund with no questions asked.

2. Eligibility Conditions

To be eligible for a refund, you must:

• Have purchased the product directly through our official sales page
• Make your request within 60 days of the purchase date
• Provide your order number or the email address used during purchase

3. How to Request a Refund

To request a refund, follow these steps:

1. Contact our support: Send an email to xglobalcontact@gmail.com
2. Include your order number and mention that you wish to request a refund
3. Wait for our confirmation: We will process your request within 48 business hours
4. Refund: Once approved, the refund will be processed within 5 to 10 business days

4. Processing Time

Once your refund request is approved:

• Confirmation: You will receive a confirmation email within 48 business hours
• Processing: The refund will be initiated immediately after confirmation
• Receipt: The amount will appear in your account within 5 to 10 business days (depending on your bank or payment method)

5. Refund Method

The refund will be made via the same payment method you used during purchase (credit card, PayPal, etc.).

6. Product Access After Refund

Once the refund is processed, your access to the digital product will be revoked. You will no longer be able to download or access the content.

7. Exclusions

Our money-back guarantee does not apply in the following cases:

• Requests made beyond the 60-day period
• Purchases made through unauthorized resellers
• Clear abuse of our refund policy (repeated purchases followed by systematic refund requests)

8. Refunds via Digistore24

Payments and refunds are processed by Digistore24 GmbH, our official payment processor. You can also request a refund directly through your Digistore24 account or by contacting their customer service.

Digistore24 Support:
Website: www.digistore24.com

9. Fair Use Policy

We reserve the right to refuse refunds in cases of clear abuse of this policy, including:

• Multiple purchases of the same product followed by repeated refund requests
• Unauthorized resale or redistribution of content
• Fraudulent use of our refund policy

10. Questions or Concerns

If you have any questions about our refund policy or if you encounter difficulties with the process, do not hesitate to contact us:

Support email: xglobalcontact@gmail.com
Phone: +55 11 93419-9213
Response time: Within 24-48 business hours

11. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will take effect immediately after being posted on this page. The "Last updated" date at the top of this page indicates when the policy was last revised.

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